COVID Safe businesses

COVID Safe businessesCOVID Safe businesses.

Show your commitment to COVID Safety and keeping our community safe. Complete a COVID-19 Safety Plan and register as a COVID Safe business.

Steps to become a COVID Safe business.

Complete a COVID-19 Safety Plan.

COVID-19 Safety Plans help to protect your staff, customers and visitors as you get back to business.

Some businesses will need to complete a COVID-19 Safety Plan under the public health orders, but you can also voluntarily complete one. To find out if you need to complete a COVID-19 Safety Plan, select your industry below.

There are different plans for different industries, and they all provide advice on:

hygiene and safety physical distancing recording contact details of staff and customers staff wellbeing.

When you’re completing your plan, consult with your staff, and share it with them when it’s done. Find a COVID-19 Safety Plan for your industry below.

Register as a COVID Safe business.

As a COVID Safe business, you’ll be able to show customers that you’re committed to keeping them safe. Customers will also be able to provide feedback in real-time.

You can register online after you have completed your COVID-19 Safety Plan.

When you’ve registered, you’ll get:

digital COVID Safe badge for use on Google and social channels posters on safety and hygiene reports on how your customers rate your business safety.

Registering your premises is optional and comes with some obligations. You’ll need a COVID-19 Safety Plan to register.

If you have completed your COVID-19 Safety Plan, you can now register as a COVID Safe business.

Show that you’re COVID Safe.

The final step is showing that you’re doing your part to keep our community COVID Safe:

download and display your COVID Safe posters and make your customers feel confident share your completed COVID-19 Safety Plan with your staff to ensure their wellbeing display your COVID Safe badge on your digital and social channels such as Facebook and Google Maps train new workers to act in a COVID Safe way keep your plan up-to-date when there are changes to the rules.

Customers can visit the URL in the posters to provide feedback on how your business is providing a COVID Safe environment.

COVID-19 Safety Plans by industry.


Auctions and open houses.

Beauty and other services.

Betting agencies.

Caravan parks and camping grounds.

Cinemas, theatres, concert halls, drive-in cinemas.

Conference and function venues.

Construction and tradespeople.

Commercial vessels.

Community centres and halls.

Food processing.

Funerals, memorial services and wakes.

Hotels and accommodation.


Major recreation facilities, stadiums, showgrounds, racecourses.

Manufacturing and warehousing.

Markets: artisan, clothing, craft (non-food)

Museums and galleries.

Office environment (including call centres)

Places of worship.

Pubs, clubs, bars, breweries and casinos.

Restaurants and cafés.

Retail and grocery.

Sex services.

Sports, recreation and gyms.

Transport and freight including ride share.

Theme parks and amusement centres.

Wedding ceremonies and receptions.

Zoos, reptile parks and aquariums.

All other industries.

Advice and rules that continue to apply.

Advice and rules from NSW Health that continue to apply include:

About COVID Safe.

COVID Safe is a NSW-wide program that supports your business to keep our community safe from COVID-19.

The program provides ways to help meet your obligations under the rules:

industry-specific advice on COVID-19 health and safety measures signs to show that you are committed to protecting your staff, your customers and visitors feedback on how your customers rate their level of COVID Safety updates to information about changes to health and safety rules.

Obligations for your business.

There are some obligations for businesses participating in COVID Safe:

keep a copy of a COVID-19 Safety Plan at your place of business ensure workers understand their responsibilities train new workers to act in a socially responsible way.

if collecting customer details, keep them secure and only use them for contact tracing.

Businesses with multiple premises.

COVID-19 Safety Plans and COVID Safe registration are based on a place of business. If your business has multiple premises, you will need to register each premises separately.

Premises operating multiple services.

If your premises operates multiple services, you must address the COVID-19 Safety Plan for each industry.

For example, if your pub also operates as a function centre, you must address requirements in the ‘Pubs, clubs, small bars, breweries, casinos’, and the ‘Conference and function venues’ COVID-19 Safety Plans.